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Shipping policy

Shipping & Delivery Policy (Delivered Duty Paid - DDP)

 

 

1. Our Shipping Promise

 

We are committed to delivering your order quickly and reliably. Our standard international shipping is Delivered Duty Paid (DDP), meaning the price you see at checkout is the final price, and we handle all import duties, taxes, and customs fees.

 

2. DDP 10-Day Delivery Goal

 

  • Processing Time: Orders are typically processed and shipped from our warehouse within [1-3] business days.

  • Shipping Time: Once shipped, your order is expected to arrive within [5-10] business days.

  • Total Delivery Goal: We aim for a total delivery time of [6-13] business days from the moment you place your order.

Note: The 10-day timeframe is a target and not a guarantee. Delivery times may be slightly longer during peak holiday seasons or due to unforeseen customs delays, but we always work with the fastest carriers available.

 

3. Delivered Duty Paid (DDP) Explained

 

For your convenience, all international shipments are DDP:

  • No Hidden Fees: You will not be responsible for any additional customs duties, import taxes, or brokerage fees upon delivery.

  • Customs Clearance: We manage and pre-pay all charges required by your country's customs agency.

  • Hassle-Free Delivery: Your jacket will be delivered directly to your door without any surprise fees or requests for payment from the carrier.

 

4. Shipping Rates

 

Shipping rates are calculated based on the destination, size, and weight of your order and will be displayed at checkout.

  • We Offer Free Shipping over every order upto 50GBP

 

5. Tracking Your Order

 

  • Once your order ships, you will receive an email notification containing your tracking number and a link to monitor your package's journey.

  • Please allow 24-48 hours for the tracking information to update after you receive the tracking email.

 

6. Shipping Limitations

 

  • Address Accuracy: Please ensure your shipping address is entered correctly. We are not responsible for delays or losses due to incorrect or incomplete addresses provided by the customer.

  • P.O. Boxes: We are unable to ship leather jackets to P.O. Boxes. A physical street address is required for all DDP deliveries.

  • Multiple Items: If you ordered multiple items, they may arrive in separate packages with separate tracking numbers.